This Cookie Policy explains how cookies and similar tracking technologies are used when you visit our website managed by Haysoft S.R.L. ("Botcoinex", "Platform", "We").

1. WHAT IS A COOKIE?

Cookies are small text files that are saved on your computer or mobile device via your browser when you visit a website. Cookies are used to make the site work more efficiently, improve the user experience, remember your login information, and securely execute technical functions such as exchange API connections.

2. WHAT TYPES OF COOKIES DO WE USE?

Depending on their purpose, the following types of cookies are used on our platform:

• Essential Cookies (Strictly Necessary): These are strictly necessary for the core functionalities of the platform. These cookies cannot be turned off as they are required for logging in, ensuring account security, and securely completing payment transactions via providers like Stripe or Paddle.
• Performance and Analytics Cookies: These help us understand how users interact with our website. They are used to determine which pages are visited most and to detect potential error messages (e.g., Google Analytics). This data is collected anonymously.
• Functionality Cookies: These allow the website to remember your language preference, timezone, and customized settings on the site.
• Targeting and Advertising Cookies: These are third-party cookies that operate with your explicit consent to provide you with content and campaigns tailored to your interests.

3. THIRD-PARTY COOKIES

In addition to its own cookies, Botcoinex may also use the cookies of trusted third-party service providers. In order for our software infrastructure (SaaS), billing, and customer support processes to run smoothly, payment gateways and cloud service providers may place their own mandatory security cookies on your device.

4. HOW CAN YOU MANAGE YOUR COOKIE PREFERENCES?

Through the "Cookie Banner" that appears when you first visit our site, you can give or withdraw your explicit consent for all cookies except strictly necessary ones. Furthermore, by changing your browser settings, you can delete existing cookies or block future cookies from being saved:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Safari: Preferences > Privacy > Block all cookies
• Mozilla Firefox: Preferences > Privacy & Security > Cookies and Site Data

Please note that if you block essential cookies from your browser settings, user logins and algorithmic bot dashboards on our platform may not function properly.

5. CONTACT

For any questions regarding our use of cookies or your personal data, you can review our Privacy Policy prepared in accordance with European Union GDPR standards, or contact us at [email protected].